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    <description>Articles on business process automation: teardowns, cost models and the things we learned the expensive way.</description>
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    <lastBuildDate>Sun, 31 Aug 2026 09:00:00 GMT</lastBuildDate>
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      <title>What twelve common business automations actually cost to build and run</title>
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      <description>Line-by-line build costs, monthly running costs and hours returned for the twelve automations small businesses ask for most, from lead routing at $8,000 to two-way system sync at $28,000.</description>
      <category>Cost model</category>
      <pubDate>Sun, 31 Aug 2026 09:00:00 GMT</pubDate>
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      <title>Teardown: the supplier invoice workflow, step by step</title>
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      <description>The full anatomy of invoice-processing automation: nineteen steps, every validation rule and failure branch, and the four decisions that determine whether it works or quietly corrupts your ledger.</description>
      <category>Teardown</category>
      <pubDate>Sun, 31 Aug 2026 09:00:00 GMT</pubDate>
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      <title>Why automations break: a taxonomy of failure</title>
      <link>https://theautomationdepartment.com/blog/why-automations-break/</link>
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      <description>Nine failure modes ranked by frequency and damage, why silent failure is the dangerous one, and the six design patterns that convert quiet data corruption into a loud, safe stop.</description>
      <category>Reliability</category>
      <pubDate>Sun, 31 Aug 2026 09:00:00 GMT</pubDate>
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      <title>The exception problem: why automation projects overrun</title>
      <link>https://theautomationdepartment.com/blog/the-exception-problem/</link>
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      <description>Exception logic is routinely 60 to 70% of an automation build and almost none of the estimate. Why nobody mentions their exceptions, and how to surface yours before anyone quotes.</description>
      <category>Delivery</category>
      <pubDate>Sun, 31 Aug 2026 09:00:00 GMT</pubDate>
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      <title>What we refuse to automate, and why</title>
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      <description>Six categories of work we decline even when the client is willing to pay: fake personal outreach, generated reviews, decisions disguised as human, and employee surveillance.</description>
      <category>Opinion</category>
      <pubDate>Sun, 31 Aug 2026 09:00:00 GMT</pubDate>
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      <title>The automation readiness checklist</title>
      <link>https://theautomationdepartment.com/blog/automation-readiness-checklist/</link>
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      <description>Twenty-four questions to answer before briefing anyone, covering the process, exceptions, systems and access, data quality and ownership, plus the one calculation that decides it.</description>
      <category>Practical</category>
      <pubDate>Sun, 31 Aug 2026 09:00:00 GMT</pubDate>
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