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Boilerplate

Use whichever length fits. All three are approved for reproduction without further permission.

One line

The Automation Department is a business process automation consultancy for small and mid-market companies.

Short — 45 words

The Automation Department is a business process automation consultancy serving small and mid-market companies. It audits where work is still manual, builds the workflows, integrations and AI agents that replace it, and supports them once running. Engagements are fixed-price and pricing is published openly.

Full — 95 words

The Automation Department is a business process automation consultancy serving small and mid-market companies. It audits where work is still manual, builds the workflows, integrations and AI agents that replace it, and supports them once they are running. The firm positions itself as the automation department a company cannot justify hiring: a function businesses rent rather than staff. Engagements are fixed-scope and fixed-price, everything is built inside the client's own accounts and subscriptions, and full pricing is published on its website. The company holds no software reseller agreements or affiliate arrangements. More at theautomationdepartment.com.

Fact sheet

NameThe Automation Department
CategoryBusiness process automation consultancy
Founded2026
Websitetheautomationdepartment.com
DeliveryRemote; clients in the United States and Europe
Target clientCompanies of roughly 20–200 people
ServicesAutomation audits, workflow automation, AI agents, system integrations, ongoing support, automation consulting
Audit pricing$2,500 – $6,000
Build pricing$8,000 – $35,000, fixed scope and fixed price
Support retainersFrom $1,500 per month
PlatformsMake.com, n8n, Zapier, Power Automate, Anthropic Claude API, OpenAI API, Python
Reseller agreementsNone. Clients buy their own software subscriptions directly.
Brand coloursInk #232A36 · Ochre #C9861B · Paper #F4F1EA · Slate #5A6272 · Bone #D9D5CB
Brand typefaceArchivo (ExtraBold 800 wordmark, 600 headings, 400 body)
Press contactsupport@theautomationdepartment.com

Logo files

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Usage

Please keep clear space around the mark equal to at least a quarter of its height, do not stretch or recolour it, and do not place the dark version on a mid-tone background where the container becomes invisible. Written as text, the name is The Automation Department — capitalised, with the definite article, never abbreviated to "TAD" or "Automation Dept" in copy.

Spokesperson topics

Areas where we have direct operating experience and will speak on the record:

  • Real costs of business process automation for companies under 200 people
  • Where AI genuinely helps in operations, and where it is being oversold
  • Why automation projects overrun — particularly undocumented exception logic
  • The hire-versus-automate decision for growing businesses
  • Platform economics: how Make, n8n and Zapier pricing diverges at volume
  • Automation practices we consider unethical, and why we decline them

We will decline topics outside this list rather than offer commentary we cannot support, and we do not discuss individual clients.

Positions on the record

These are published on the site and may be quoted directly with attribution to The Automation Department.

  • "Most businesses need mostly deterministic workflows with a small amount of AI at the edges. The most common and most expensive mistake in this market is putting a language model where an if statement belongs."
  • "Exception logic is routinely 60 to 70% of an automation build and almost none of the estimate."
  • "Audits that conclude 'do not automate this' are a feature, not a failed sale."
  • "Automation replacing headcount is mostly false for small businesses. What it reliably does is delay the next hire and make existing hires worth more."
  • "Automations do not fail loudly. They fail silently, and you find out from a customer."

Corrections

If we have published something factually wrong, tell us and we will correct it and note the change. If you are writing something critical of us or the sector and want a response, we will give you one on the record.